Terms & Conditions

General Terms & Conditions

For Special Packages, please also see the terms and conditions within the individual package details.

  • Cancellation Policy during Western Australia School Holidays &  Easter.

  • 1 night Non-refundable per villa and balance due 7 days prior to arrival and no refunds available after this time.

  • All other times - 1 night deposit charged at time of booking per villa and is refundable if cancelled outside 14 days notice, all cancellations will incur a $50 cancellation fee, per room.  

  • Balance due on arrival

  • ONLINE bookings need to be cancelled ONLINE

  • If cancelled within 14 days of arrival date, 100% of the deposit will be forfeited per room.  In the event of a NO SHOW the full amount will be charged.

  • For all Special Packages, full payment must be made at the time of booking - no refunds or amendments
  • Minimum stay Panorama and Beachfront Villas is 2 nights outside school and public holidays
  • Minimum stay 3 nights during school holidays and public holidays
  • Weekly rates are min 7 nights
  • No refund given if the villa is vacated prior to scheduled departure date
  • Sorry, no pets are allowed on our property under any circumstances

**We encourage our guests to obtain appropriate travel insurance to cover any unforeseen circumstances**

If you need to cancel a booking, please go to the following link: