Terms & Conditions

General Terms & Conditions

For Special Packages, please also see the terms and conditions within the individual package details.

  • For all bookings, one night's deposit is required at time of booking, the balance is due on arrival
  • For all Special Packages, full payment must be made at the time of booking - no refunds or amendments
  • Minimum stay Panorama and Beachfront Villas is 2 nights outside school and public holidays
  • Minimum stay 3 nights during school holidays and public holidays
  • Weekly rates are min 7 nights
  • No refund given if the villa is vacated prior to scheduled departure date
  • Sorry, no pets are allowed on our property under any circumstances

**We encourage our guests to obtain appropriate travel insurance to cover any unforeseen circumstances**

Cancellations

We understand that sometimes, even with the best of intentions, a holiday has to be cancelled. From the time you make your booking, your accommodation is held for you. Cancellation is possible until 14 days before the scheduled arrival date without accommodation charge; a $50 administration fee applies per villa.

No refunds can be issued inside the 14 days notice period - no exceptions will be made. In the event of a now shoe, the full amount will be charged.

Note that Special Packages are non-refundable from the time of booking.

If you need to cancel a booking, please go to the following link:

Booking Cancellations